IMPORTANT NOTICE
For those who have reserved one of our pups by paying non refundable deposit as normal of £500 you will be booked in to come along at 5 weeks and meet your pup mum and dad. In the interim you will be able to join our Facebook group and will be kept up to date with videos and photos. However, before 5 weeks of age we like to let mum bond with her pups so at this young age we dont post much. Please note individual photos and videos arent available on request. those interested in viewing one of our pups before reserving viewings arent to 5 weeks of age and after those who have already reserved they pups have chosen. Puppies are normally vet checked around 7 week mark and it’s at this stage that your final balance is required to be paid to enable us to organise all
your paperwork and microchip transferred into your name. We do not organise any paperwork until the final balance is paid. We use Docusign to email paperwork over which requires to be signed before your pup leaves our premises. On the day you are coming to pick up your pup vaccination card and your puppy with leave with food and a blanket with scent of mum.
Furry Friends Company policy is If any of our pups leave our premises with new owner and for whatever reason they can nolonger care for the pup if they wish to return the pup NO Refund if given even if pup is returned same day
ALL PUPS LEAVE UNDER OUR VETERINARY CARE FOR THE FIRST 5 days.
Option 1: Reservation of pup
If interested in reserving one of our pups it is a case of booking in for a telephone interview. If both parties are happy to continue we will send you over some photos and videos. Once you confirm you are happy to proceed we will email over our reservation form over for you to fill in and sign and pay your £500 non refundable deposit.
You will be booked in to come along at five weeks to meet ourselves, mum, dad see the environment in which your puppy is being raised in so you are 100% happy with us and choose your puppy on the day. We normally vaccinate our puppies at 7 weeks. At 7 weeks we will confirm with you via text on the day that your puppy is 100% fit and healthy. It is at this stage the remaining balance is due by back transfer so we can get you booked in for collection at 8 weeks old and get your microchip and insurance activated.
PLEASE NOTE ALL DEPOSITS ARE NON REFUNDABLE SO PLEASE THINK CAREFULLY BEFORE GOING ON OUR WAITING LIST. WE GET A LOT OF RECOMMENDATIONS AND IF YOU ARE GOING ON OUR WAITING LIST WE WILL NOT REFUND YOUR £300. IF YOU PAY YOUR REMAINING DEPOSIT AND CHANGE YOUR MIND WE WILL NOT REFUND YOUR DEPOSIT.
Option 2: Viewings
For those of you who are weary to go on the waiting list once the pups are born any remaining pups left we will start booking viewings at 5 weeks of age. I must stress of someone pays they’re deposit in the meantime before the 5 weeks of age they are priority and you go down one place. At 5 weeks of age you would come along meet mum,dad, environment and most importantly puppies. At 5 weeks of age you get to choose your pup.. Then rest applies to above.
Viewings are Monday, Wednesday and Friday 12-2 (30mins only time slot) Wednesday evening 6-7 (30mins only time slot) Saturday 11-1pm (30min only time slot
SUNDAY COOSED FOR VIEWINGS
We kindly request that you do not send any form of payment until we have had a phone or email conversation with you and that you have passed our suitable home vetting.
